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Rigorous customer orientation is the key to success

From logistics firms, travel organizations and providers of property and facility management, to services overseeing products and which are industry-oriented – the services industry is developing dynamically and constantly reinventing itself. Applicable for all companies in this sector is that the service at the customer lies at the heart. Automation of workflows and processes, systematic optimization of customer orientation, the offering of new services, and the management of service renderers are issues taking center stage.

You are searching for an experienced manager with excellent management skills for this area? Please contact us!

Examples of taskforce projects in Services:

  • Temporary CSO/Head of Sales and Marketing as CEO
  • Turnaround of a subsidiary in the UAE as branch manager
  • CEO/CRO of a housing company with 54,000 apartments

  • CRO of a housing company with 72,000 apartments following sale by a private equity company
  • Restructuring of a municipal housing company as CEO
  • Realignment and management of a facility management company as subsidiary of conglomerate
TASKFORCE Case studies
Case Studies Overview

Set-up of an EC card-based bonus system

Project management for the technical realization of a revolutionary EC card-based bonus system

Customer Bonusinside GmbH
Industry Services
Solution Digital Transformation
Function Program and Project Management, Information Technology

Restructuring and refinancing

Restructuring and refinancing of a service provider in workflow automation for real estate services

Customer Centerra AG
Industry Services
Solution Digital Transformation
Function Program and Project Management, General Management

Management of advertising sales

Restructuring of processes and structures, as well as set-up/expansion of cross-media ad marketing

Customer Bremer Tageszeitung AG
Industry Services
Solution Growth und Optimization
Function Sales
Your Contact

Guido Anterist

Markus Heimbrodt